Market Research
The Changemakers Report: How Midsize Law Firms Are Achieving Growth Through Adaptation
Over the past 18 months, law firms have seen a dramatic shift in how they operate and what they need to do to future-proof those operations. It is no longer simply about buying or building technology. Law firms are entering a period of reevaluating their entire philosophy about where and how their teams work, navigating a multigenerational workforce, optimizing automation in an uncertain era of generative AI, transforming training to develop a more dynamic workforce, and creating a new blueprint for growth. Therefore, they are seeking changemakers who represent the next generation of executives.
Affinity Consulting, CARET, and iManage engaged Ari Kaplan Advisors to spotlight midsize law firm leaders executing collaborative change, generating meaningful value, and creating a competitive advantage in a shifting market. Between February 28, 2024, and March 29, 2024, legal industry analyst Ari Kaplan interviewed 19 chief operating officers, eight chief information officers, and three executive directors at midsize law firms about change empowerment, modern leadership, personalized client service supplemented with automated support, and future-proofing an uncertain legal landscape. The participants are from law firms ranging in size from 13 to 230 lawyers and 22 to 390 professionals. The median size firm represented is 129 professionals and 67 lawyers.
Readers will learn:
- Best practices for reexamining change management.
- Techniques for overcoming the traditional resistance and challenges to innovation.
- The connection between training and technology utilization.
- The advancements in automation having the most significant effect on law firm operations.
- Practical applications for generative AI.
- Opportunities for growth for midsize law firms.
