Our #virtuallunch conversation today, Friday, October 2, 2020, featured a lot of nodding, clapping, and smiling thanks to the extraordinary Ralph Baxter, who inspired us with his perspective, encouragement, and vision. My key takeaways were: (1) It is critical for firms to innovate and rethink the practice of law; (2) The lessons we learn from the pandemic about new models of working are critical; (3) When we get back, the competitive pressures will be greater for everyone; (4) Law firms have drifted away from understanding the role law plays in the lives of their clients; (5) You cannot make the necessary changes and bill by the hour; (6) The Utah sandbox has the potential to be a game-changer; (7) Develop mechanisms that are more appealing to and trusted by the client; (8) Law firms need to invest; and, (9) To effectively train new lawyers, you must have a serious program. Thank you, Ralph and Laurence Whittam, Sherine Clarke, Gayle O’Connor, Carol Jackson-Doerge, Gail Ruopp, Scott J. Jaffee, Molly McDonough, Robin Moselle, Jeff Schwarz, Vishal Agnihotri, Joy Murao, Lucy Endel Bassli, Vance McMurry, Gina Hardin, Suzanne Schwartz, Holger Zscheyge, Stephen Embry, Dr. Sharon Meit Abrahams, Valerie Pennacchio, and Pete Peterson.
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