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Leveraging revenue operations to improve profitability, maximizing CRM, and understanding how to take advantage of generative AI

Leveraging revenue operations to improve profitability, maximizing CRM, and understanding how to take advantage of generative AI

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What a great conversation on the #VirtualLunch today, Friday, June 7, 2024, with Andrew Hutchinson, CEO of Databall. My key takeaways were:
1️⃣ Revenue operations technology can help law firms improve profitability.
2️⃣ Salespeople, like lawyers, do not typically maximize their use of CRM tools.
3️⃣ Law firms do not use CRM like other industries.
4️⃣ We are at a pivotal moment in finding connections to support our work in law.
5️⃣ The data in a law firm is often not ready to do some of the things professionals are asking LLMs to do.
6️⃣ Law firms are currently using LLMs to create and find content.
7️⃣ The challenge for the next generation of rainmakers is to find a path that works for them.
8️⃣ You need to understand how to prompt generative AI to produce a result that meets your expectations.
9️⃣ Generative AI is still in its infancy.
Thanks to Todd Miller and Kiara Hughes, MMGT, CPCM, CCIM, CDMP, LSSMBB of TRE for participating and supporting our series on #DisruptingCRM, and attendees Monica Sandler, MCOM, MCT, Dennis Garcia ⚖️, Robin Moselle, Bruce S. Markowitz IGP, Israel Nelken, Jotham Nyamari, CISA, CISSP, CDPSE, Chris Cangero, Myisha Aldridge, MBA, and Aja S. Hendrix, MPS.

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